Our main goal is to make it possible to place an order as quickly and easily as possible. For this, our website has been optimized for best possible use.
To start you can see all the categories on the main menu or if you already know what you are looking for you can use the search engine at the top right to find it.
When the article that you want to buy appears, you can click on it to open the product tab, where you will find detailed information. If it is the item you are looking for, just press the "Buy" or "Add to cart" button and it will automatically be added to the shopping cart.
In the shopping cart you can see all the products you have added and make the changes you want (quantities, delete product, sizes, add discount coupon, etc.). If everything is to your satisfaction, we just need to know where to send the package, choose payment method and with which transport company you want us to send the package. To finish, click on the "Buy Now" button; which will send you to the selected payment platform.
You can see at any time the status of your shopping cart. Just click on the cart icon at the top right of the page. With the cart on the screen you can modify the products and see the total amount to be paid.
Once in the shopping cart, you will be able to see all the products you have selected and the quantities ordered. If you want to delete an item from your basket, simply click on the icon “Rubbish bin icon” next to the - + product quantity buttons. The price will be updated at this time.
Our stock is updated in real time to avoid stock breaches. It may be possible that when you are looking at a product it is in stock, but when attempting to purchase it there are no more available. This happens when there are limited units and another customer finishes his order before you, this means he has bought the last item on stock.
If you cannot find the product you are looking for, it is likely that it has been cancelled due to lack of stock or has been removed from our catalogue. Anyway do not hesitate to contact us about this product. We will do our best to get the product or advise you of a similar product.
Of course! To send the order to another address, simply enter the new address in your shopping cart. The bottom of the registration form will allow you to create a different shipping address and save it for another occasion.
Once the order is finished you will receive an email with confirmation of your order and payment. In some payment methods such as bank transfer, you must complete the transfer to confirm the order. You can also view the order status in your customer account..
IMPORTANT: If you have placed the order and no confirmation or registration email appears in your email account, we recommend that you look in the spam folder (SPAM). Your mail server may have placed it there.
Purchasing at LoveCherry® is totally safe, we care about the safety of our customers; payments are 100% secure since your bank details are protected and encrypted with advanced technology. The bank details are not received by us but are redirected directly to the bank's server and are protected by their SSL security protocol (Secure Socket Layer).